Refund Policy

This Refund Policy applies to Oppli subscriptions. The Free plan is provided at no charge — no payment or refund applies. This page explains billing for the Pro plan ($9 USD/month).

14-day refund window

If you subscribe to Oppli Pro and are not satisfied, you may request a full refund within 14 days of your initial purchase or renewal charge. Refunds apply to the most recent charge for that subscription period.

• Email support@oppli.xyz from the address on your Oppli account.
• Include your account email and, if possible, the date and amount of the charge.
• We aim to respond within 2 business days and process approved refunds within 5–10 business days, depending on your bank or card issuer.

Refunds for purchases made through Paddle checkout are processed by Paddle as Merchant of Record. After a refund, Pro access ends when the refund is processed unless otherwise stated at checkout.

Cancellation

You can cancel a Pro subscription at any time from your account Settings (billing section) or by emailing support@oppli.xyz.

• Cancellation stops future renewals. You keep Pro access until the end of the current paid period unless you receive a refund under the policy above.
• Deleting your Oppli account cancels a renewing Pro subscription at period end when billing is available. If we cannot cancel billing, account deletion is blocked — cancel from Settings first, then delete.

When you cancel Pro, future renewal charges stop immediately. You keep Pro access until the end of your current paid billing period. Your job search data remains in your account until you delete it or export it as CSV. Cancelling Pro does not delete your account. Deleting your account does not automatically cancel an active subscription — cancel billing first.

Auto-renewal

Pro subscriptions renew automatically each billing period (monthly) until you cancel. The price, currency, and billing interval are shown clearly at checkout and in your billing settings before you are charged.

Chargebacks and disputes

If you have a billing issue, contact us first at support@oppli.xyz so we can resolve it quickly. Initiating a chargeback without contacting us may delay resolution and result in account suspension while the dispute is investigated.

Exceptions

We may refuse refunds in cases of abuse, repeated refund requests after substantial use of Pro features, or violations of our Terms of Service. Nothing in this policy limits your statutory rights where applicable law requires a different remedy (including mandatory cooling-off periods in your jurisdiction).

Related policies

See our Terms of Service for subscription terms and our Privacy Policy for how we handle billing-related data.

Contact

David Rakic, Brcanska 51, Bijeljina, Bosnia and Herzegovina.

Email: support@oppli.xyz.